Who we are
Vibrant Interiors is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.vibrant-interiors.com.au, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully.
Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online shopping, communication with customer service, or posting product reviews.
Financial Data: We offer PayPal and Stripe payment options on our check out page. If you choose to accept payments through these payment gateway, some of your data will be passed to the respective third party, including information required to process or support the payment, such as the purchase total and your billing information. Data collected are name, email, address, phone, city/state/zip, unique identifiers.
Please refer to their privacy policy for more information:
- PayPal: PayPal Privacy Statement
- Stripe: Privacy Policy (stripe.com)
Usage Data: Information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of our website.
Use of Your Information
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey, or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products.
Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Cookies
Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files.
We use cookies through Google Analytics to learn more about the way you interact with our content and to help us improve your experience when visiting our website.
We will not use cookies to collect personally identifiable information about you. Following are some information on number of cookies used for our shop and shopping cart to function to serve you best.
Cart hash: Cart Hash is a unique identifier assigned to each cart. It helps keep track of which items are in the cart, and also allows our customers to resume their shopping sessions and continue shopping at a later time. To generate a cart hash, our website store platform uses the customer’s IP address, browser user agent, and a secret key. The secret key is a randomly generated string of characters that is unique to each site. This combination of data ensures that the cart hash is unique to each customer and session. The cart hash is stored in a cookie on the customer’s computer and last for a session.
Items in cart: Helps our website store platform determine when cart contents/data changes. Its duration in the cookie file last for a session only.
Session: This variable contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. Its duration in the cookie file last for 2 days.
Recently viewed: Powers the recently viewed products widget. Its duration in the cookie file last for a session only.
Review: If you leave a review on our site you may opt-in to saving your name, email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Customer login: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How long we retain your data
For users that register on our website (if any), we also store the personal information user provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
