Delivery of items is subject to availability, and Vibrant Interiors cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.
- Free shipping is only valid to delivery destinations within Australia
- To qualify, your order must be greater than $200 after any sale discounts or coupons are applied. The order value is not inclusive of any quoted freight charges.
- This free shipping offer may be withdrawn or altered at anytime.
Online orders must meet the above criteria in full to qualify for free shipping.
- Incorrect address has been entered against the order.
- Incorrect Credit Card information was entered against the order. Please double check all details at time of order as you will only be charged once your details have been validated by our payment gateway.
- Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
- Occasionally if a particular product is in high demand we may need to re-order the product from our suppliers.
- We try and keep our stock levels updated at all times, but in rare circumstances items may have become unavailable. In these instances, we will notify you as soon as possible.
Should the items you ordered be marked “Now In-Stock” and it fails to reach you within the times quoted above please contact on 0421 040 899 or via email: info@vibrant-interiors.com.au
Once your order is dispatched you’ll receive an email from vibrant-interiors.com.au containing your tracking code, courier company name and a link to the courier company tracking page. If you do not receive this email and would like to obtain your tracking number please call Vibrant Interiors on 0421 040 899 or email at: info@vibrant-interiors.com.au.
Once you have your courier consignment number, you can track your parcel by visiting the courier company website and clicking ‘Track My Order’ page (Or the tracking link provided in email by Vibrant Interiors). Enter your provided consignment number for tracking your order. Please allow 12 hours (after shipping occurs) for your parcel to register the courier consignment number against your order, before attempting to track your parcel. For all international orders please allow 24 hours before attempting to track your parcel.
Yippee! Vibrant Interiors NOW Ships to New Zealand.
Delivery of items are subject to availability, and Vibrant Interiors cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a store credit for any item that is unexpectedly delayed.
All deliveries are also sent via Air Freight to ensure your delivery arrives in the most efficient and fastest way possible. We ask our international clients to allow 5 – 10 days delivery time from the date your order has been sent from us. All items are professionally packed with industrial strength materials to ensure they are well kept and safe during transit.
| TOTAL ORDER WEIGHT | SHIPPING RATE | DELIVERY TIME ESTIMATE |
|---|---|---|
| Orders Under 500g | $25 AUD | 5 Business Days |
| Orders Under 1kgs | $37 AUD | 5 Business Days |
| Orders Under 2kgs | $45 AUD | 5 Business Days |
| Orders Under 3kgs | $53 AUD | 5 Business Days |
| Orders Under 4kgs | $60 AUD | 5 Business Days |
| Orders Under 5kgs | $68 AUD | 5 Business Days |
For orders above 5kgs. Please contact Vibrant Interiors on 0421 040 899 for bulk purchases.
- Incorrect address has been entered against the order.
- Incorrect Credit Card information was entered against the order. Please double check all details at time of order as you will only be charged once your details have been validated by our payment gateway.
- Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. Sometimes we will require personal detail verification before dispatching orders to protect the card holder, and this may delay shipping.
- Occasionally if a particular product is in high demand we may need to re-order the product from our suppliers.
- We try and keep our stock levels updated at all times, but in rare circumstances items may have become unavailable. In these instances, we will notify you as soon as possible.
Should the items you ordered be marked “Now In-Stock” and it fails to reach you within the times quoted above please contact on 0421 040 899 or via email: info@vibrant-interiors.com.au
Once you have your courier consignment number, you can track your parcel by two different ways.
- TRACK THE STATUS OF THE ORDER (PROCESSED, DISPATCHED, COMPLETED): You will have to login to your account that was created while placing the order. Click on the order Id to see the order status.
- TRACK THE PARCEL STATUS AT AUSTRALIA POST: Click to track the parcel after being dispatched from Australia Post. Enter the tracking number provided by Vibrant Interiors to track your parcel.
Also, tO find the tracking number if not received by Vibrant Interiors or email is not found in your inbox. Click Order Tracking Form enter ORDER ID and BILLING EMAIL to track the status and tracking number.
Any bulky items like cushion inserts/fillers will not be shipped outside Australia. Hence, any international orders where a cushion inserts has been ordered will be shipped without the insert and the price of the insert will be 100% refunded. In such orders, only the cushion covers will be dispatched.
